Privacy Policy
Privacy Policy
At The Travel Spark, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and protect the information you share with us when you enquire about or book any of our travel services through our website, office, social media platforms, telephone, email, or any other communication channel.
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Introduction
The Travel Spark is a travel and tourism company providing domestic and international holiday packages, flight bookings, hotel reservations, visa assistance, cruise holidays, travel insurance, transportation, and other travel-related services.
This Privacy Policy applies to all customers who enquire about, purchase, or use any of our products or services through our online or offline channels.
Information We Collect
Depending on the services requested, we may collect:
Full Name
Email Address
Mobile Number
Postal Address
Date of Birth
Passport and Visa Details
Government-issued Identification (where required)
Flight, Hotel, Cruise and Holiday Booking Information
Travel Preferences and Special Assistance Requests
Emergency Contact Details
Billing and Payment Information
IP Address, Browser Information and Device Details
Cookies and Website Usage Information
Feedback, Reviews, Testimonials and Communication History
Where required for travel arrangements, we may also collect limited health or dietary information with your explicit consent.
How We Collect Information
We may collect your information when you:
Visit our website
Submit an enquiry
Request a quotation
Make a booking
Contact us via phone, email, WhatsApp or social media
Subscribe to newsletters or promotional offers
Visit our office
Participate in surveys or promotional campaigns
Certain technical information such as IP address, browser type and cookies may also be collected automatically when you browse our website.
How We Use Your Information
Your information is used only for legitimate business purposes, including:
Processing holiday, flight, hotel, visa and cruise bookings
Preparing travel itineraries and travel documents
Processing payments and refunds
Providing customer support
Sending booking confirmations and travel updates
Responding to enquiries
Improving our website and services
Sending promotional offers, newsletters and travel updates (with your consent)
Preventing fraud and ensuring security
Complying with legal and regulatory requirements
Failure to provide the required information may prevent us from providing certain travel services.
Sharing of Information
The Travel Spark values your privacy and does not sell, rent or trade your personal information.
However, to complete your travel arrangements, we may share your information with:
Airlines
Hotels and Resorts
Cruise Operators
Visa Processing Authorities
Embassies and Consulates
Travel Insurance Companies
Transport Providers
Foreign Exchange Partners
Payment Gateway Providers
Government and Regulatory Authorities where required by law
Such information is shared only to the extent necessary for providing the requested services.
International Data Transfer
Certain travel bookings may require your information to be processed or stored outside India by international airlines, hotels, embassies, consulates, destination management companies, or other travel partners.
The Travel Spark takes reasonable steps to ensure that such transfers comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023, and other applicable regulations.
Marketing Communications
With your consent, we may send you travel offers, holiday packages, newsletters, promotional campaigns, and service updates via email, SMS, WhatsApp or telephone.
You may unsubscribe from these communications at any time by contacting us.
Photographs & Testimonials
During or after your journey, you may voluntarily share photographs, videos, reviews, testimonials, or feedback with The Travel Spark.
With your permission or where permitted by applicable law, we may use such content for promotional, advertising, marketing, or informational purposes across our website, social media platforms, brochures, and other marketing materials.
Data Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss.
Although we follow industry-standard security practices, no online system can guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, remember your preferences, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
Your Rights
Subject to applicable laws, you may request to:
Access your personal information
Update or correct inaccurate information
Request deletion of your personal data where legally permissible
Withdraw consent for marketing communications
Know how your personal information is being processed
Requests may be made by contacting us using the details below.
Third-Party Websites
Our website may contain links to airlines, hotels, tourism boards, payment gateways, government portals, and other third-party websites.
The Travel Spark is not responsible for the privacy practices or content of such external websites. We recommend reviewing their respective privacy policies before providing any personal information.
Policy Updates
The Travel Spark reserves the right to amend or update this Privacy Policy at any time. Any revised version will be published on our website and shall become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
The Travel Spark
Office No. 42–43, Palika Bazar,
NMC Saharanpur Link Road, Opp. Anti Corruption Office,
Nashik – 422005, Maharashtra
📞 +91 92251 09999